! Attention, the following text is not a privacy statement or legal advice, but only a generic recommendation:
A privacy policy is a statement on how your website collects, uses, shares and manages the data of your website visitors. Swisscom cannot offer you legal advice on creating a privacy policy as every website is unique. However, we generally recommend that you consider the following elements:
- Purpose(s) of data processingName and contact details of the person responsible and the data protection officerLegal basis of data processingThe recipients of the dataThe retention period of the dataIf applicable, the extent to which you pass on your data to third parties (possibly in a third country or internationally).Right to information and/or deletion of dataExplanation of the right to lodge a complaint with the data protection authorityIf applicable, the reference to Google Analytics
There are numerous data protection generators online that can help you create a data protection declaration. For small businesses and private customers, we recommend the generator from the law firm Dr. Schwenke (link: https://datenschutz-generator.de or https://www.swissanwalt.ch/datenschutz-generator.aspx). You can find more information on data protection and GDPR in our online FAQs.
Important HomepageTool supplementary templates for your privacy policy:
Using standard contact formsIf you have created a standard contact form from the HomepageTool (widgets: "Contact Form or Form Manager" or on the predefined "Job" page) and published it on your website, please include the following section in your privacy policy:
"The information you enter, along with any declaration of consent, will be stored in an encrypted database (location: Switzerland) for an unlimited period of time. If you wish to have this data deleted, please contact us directly with your request."
Using the Standard GuestbookIf you have created a standard guestbook from the HomepageTool (widget: "Guestbook") and published it on your website, please add the following section to your privacy policy:
"The information you enter, along with any declaration of consent, will be stored in an encrypted database (location: Switzerland) for an unlimited period of time. Please note that the purpose of this function is to leave your personal data in a guestbook entry. This information is displayed to website visitors. If you wish to have this data deleted, please contact us directly with your request."
Using the standard online shop
If you use the integrated online shop (widget: "Online Shop") and have published it on your website, you are using a third-party solution (ECWID). Please enter the following section in your privacy policy and read ECWID's privacy policy. Please note that your customers' information may also be processed or stored by third-party providers (such as Paypal, Stripe or similar), possibly abroad. In this case, please read the relevant data protection guidelines of the third-party providers and be sure to include this information in your privacy policy.
"Orders in the online shop
Your orders in the online shop are stored in an encrypted database for an unlimited period of time. If you would like this data to be deleted, please contact us directly with your request.
Customer profile in the online shop
When you place an order, an encrypted customer profile is also created for you. This is to simplify recurring orders. You can view and edit this profile with all information either through us or yourself by logging in (request). If you would like this data to be deleted, please contact us directly with your request.
For further information please refer directly to the privacy policy of the online shop."